Terms & Conditions

Last Updated: October 15, 2026

1. Introduction

Welcome to BTS Arirang Tour Merch. These Terms & Conditions (“Terms”) govern your access to and use of our website, https://btsarirangtourmerch.com/, and your purchases of products through our online store.

Throughout these Terms, “we,” “us,” and “our” refer to BTS Arirang Tour Merch. “You” and “your” refer to anyone visiting, browsing, or purchasing from our website.

By accessing our website or placing an order, you agree to these Terms. If you do not agree, please discontinue using our website.

2. Eligibility and Use of Our Website

By using our website, you confirm that you are legally permitted to enter into a binding agreement under the laws applicable to you.

You agree to use our website only for lawful purposes. You must not:

  • Use our website for fraudulent, deceptive, or unlawful activities.
  • Attempt to interfere with the security or functionality of our website.
  • Introduce malicious software, harmful code, or unauthorized automated activity.
  • Copy, misuse, or exploit website content for commercial purposes without appropriate permission.
  • Provide false or misleading information when placing an order.

We reserve the right to restrict access to our website where reasonably necessary to protect our business, customers, or website security, subject to applicable law.

3. Products and Descriptions

We offer clothing, accessories, and other fan-inspired fashion products through our online store.

We make reasonable efforts to display accurate product descriptions, images, colors, sizing information, and prices. However, colors may appear differently depending on your screen, device, and display settings.

Product availability, designs, and descriptions may change without prior notice. We do not guarantee that every product will remain available at all times.

Please review the product description and size chart carefully before placing an order. If you have questions about a product, contact our customer support team before purchasing.

Nothing in this section limits your legal rights if a product is faulty, misdescribed, or otherwise fails to meet applicable consumer protection requirements.

4. Orders and Acceptance

When you place an order, you are submitting a purchase request to us.

After receiving your order, we may send an order confirmation by email. An automated confirmation acknowledges receipt of your order but does not necessarily mean that the order has been accepted or dispatched.

We reserve the right to decline or cancel an order for legitimate reasons, including suspected fraud, product unavailability, pricing or listing errors, or inability to verify essential order information, subject to applicable law.

If payment has already been collected for an order that we cancel, we will arrange any required refund using the original payment method where reasonably possible.

Please ensure that your contact details, billing information, and shipping address are accurate when placing an order.

5. Prices and Payments

Product prices are displayed on our website and may change without prior notice. The price applicable to your order will generally be the price shown at checkout when you submit the order.

Shipping charges, applicable taxes, duties, or other fees will be displayed at checkout where applicable or communicated as required by law.

We may use third-party payment processors to handle payments securely. By submitting payment information, you authorize the relevant payment provider to process your transaction according to its terms and applicable requirements.

We do not guarantee the availability of every payment method at all times. Payment authorization or verification may be required before an order is processed.

If an obvious pricing or listing error occurs, we may contact you to clarify the issue or cancel the affected order where permitted by law. We will not use this provision to override mandatory consumer rights.

6. Shipping and Delivery

We aim to process and dispatch orders within the estimated timeframes communicated on our website or at checkout.

Delivery times are estimates and may vary depending on the destination, shipping provider, customs procedures, weather conditions, public holidays, or other circumstances beyond our reasonable control.

Customers are responsible for providing a complete and accurate delivery address. If you notice an error, contact us as soon as possible. We cannot guarantee that address changes can be made after an order has been processed or dispatched.

International orders may be subject to import duties, taxes, customs charges, or clearance requirements imposed by the destination country. Responsibility for these charges will be explained at checkout or in our Shipping Policy, as applicable.

For more information, please review our Shipping Policy.

7. Returns, Refunds, and Exchanges

Our returns, refunds, exchanges, and cancellation procedures are explained in our Refund and Return Policy.

Please review that policy before placing an order. Eligibility requirements, return procedures, and processing times may depend on the circumstances of your request and applicable law.

Nothing in these Terms or our Refund and Return Policy limits consumer rights that cannot legally be excluded.

8. Intellectual Property

Unless otherwise stated, the original content on our website, including text, website graphics, branding, layout, and other materials created for our Store, is owned by us or used with permission.

You may browse our website and use its content for personal, non-commercial shopping purposes.

You must not reproduce, republish, distribute, modify, or commercially exploit protected website content without prior written permission from the relevant rights holder, except where permitted by law.

Third-party names, trademarks, logos, and other intellectual property remain the property of their respective owners. Their appearance on our website does not imply ownership, endorsement, sponsorship, or affiliation unless expressly stated and authorized.

9. Third-Party Services and Links

Our website may contain links to third-party websites or use external services, including payment processors, shipping providers, and analytics services.

These services may be governed by separate terms, conditions, and privacy policies. We are not responsible for independent third-party websites or services to the extent permitted by applicable law.

You should review the applicable terms and privacy information before using third-party services.

10. Privacy

Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, store, and share personal information.

By using our website, you acknowledge that you have had the opportunity to review our Privacy Policy. Where consent is legally required for particular data processing activities, we will obtain that consent separately.

11. Promotions and Discount Codes

We may offer promotional discounts, coupon codes, special offers, or limited-time sales.

Unless otherwise stated, promotions are subject to their published conditions, validity periods, and product eligibility requirements. Some offers may not be combined with other discounts.

We reserve the right to correct promotional errors or discontinue an offer where reasonably necessary and permitted by law. Changes will not remove rights already acquired by customers under applicable law.

12. Disclaimer

We provide our website and its content subject to applicable law. Although we make reasonable efforts to maintain accurate information and reliable website functionality, we cannot guarantee that the website will always be uninterrupted, error-free, or available without delays.

To the extent permitted by law, we disclaim warranties that may lawfully be excluded. Nothing in these Terms excludes any guarantee, warranty, or right that cannot legally be excluded under applicable consumer protection laws.

13. Limitation of Liability

To the maximum extent permitted by applicable law, we will not be liable for indirect or consequential losses arising from your use of our website where such exclusions are lawful.

Nothing in these Terms limits liability for matters that cannot legally be limited or excluded, including any mandatory consumer rights or remedies that apply to your purchase.

Where liability can legally be limited, any limitation will apply only to the extent permitted by the law governing the relevant transaction.

14. Indemnification

To the extent permitted by applicable law, you agree to be responsible for losses or reasonable costs arising directly from your unlawful use of our website, fraud, or material violation of these Terms.

This provision does not apply to the extent that a claim or loss results from our own conduct or where imposing such responsibility would be unlawful.

15. Suspension or Termination

We may suspend or restrict access to our website if reasonably necessary to address security risks, fraudulent activity, misuse, or violations of these Terms.

Where appropriate and legally required, we will provide notice or an opportunity to resolve the issue. Any suspension or termination will be subject to applicable law and will not remove existing legal rights relating to completed purchases.

16. Changes to These Terms

We may revise these Terms from time to time to reflect changes to our products, services, business operations, or legal requirements.

The updated version will be published on this page with a revised “Last Updated” date. Changes will generally apply from the date they are published unless otherwise stated or required by law.

We encourage you to review this page periodically.

17. Governing Law

These Terms are subject to the laws applicable to our business and the relevant transaction, without excluding any mandatory consumer protection laws that apply in your country or region.

Where applicable law gives consumers the right to bring claims in their country of residence or provides other mandatory protections, nothing in this section is intended to remove those rights.

18. Contact Information

If you have questions about these Terms & Conditions, your order, or our website, please contact our customer support team using the contact details published on our website.

Store Name: BTS Arirang Tour Merch

Website: https://btsarirangtourmerch.com/

Customer Support Email: contact@btsarirangtourmerch.com

When contacting us about an order, please include your order number so we can assist you more efficiently.

Thank you for visiting BTS Arirang Tour Merch. We appreciate your business and look forward to serving you.